NY Smithtown Nissan dealership lawsuit over altered prices!!!
 

Just perfect. Just when I was ready to buy the Z from the one dealership that has the biggest inventory around the area I find this out from my friend:

LegalNewsline | N.Y. auto dealership hit by lawsuit over altered prices‏

Just saw it on news 12 long island too

wow, they used to be a forum vendor on my350 back in the day.

I guess I know who to avoid now once I go shopping for my Z.

as shitty as that is, a small percentage of the fault is still probably the consumer, for not thoroughly reading the contract. i read every word of mine, and even confused the financing manager with some of my questions about the wordage. there are a lot of lawyers that will review your car note for free.

Yeah thats what I don't get - I have read every single customer complaint since 2008 on the internet since yesterday. What I'm seeing is customers have been either not reading properly, or just walking out without the contract!!!!!!!!??? And then after 2 weeks their monthly payments go up.

How can you buy a car and walk out without paper work?

So maybe these dealers try fooling everyone and end up succeeding with the stupid customers?

(I'm just a little biased since Smithtown Nissan has 24 Z's right now, so you'll get the color/options you want... other dealers have 2-3 Z's left mostly).

I purchased mine from them at a very good deal. I have no problem with them. Most of their Zs are automatic bade models right now tho . I don't think there is One sport on their lot.

Here's what they're saying to me: (If this is illegal to quote or against rules etc. I'll take it off):


Look any car dealer is going to have customer that are happy and customers that are unhappy, and this is a matter that the owner of the dealership is dealing with, im here to help you purchase a car and give you the best price possible, my customer satisfaction is 99% and we have the banner hanging up in the dealer to show we are number 2 in the country from Nissan Corp. I would like to sell you a car and i can GARRANTY you wont have any problems with me or our dealership for that matter.



---------- Original Message ----------
I'm unsure Dustin, all I can Google up are customer reviews since 2008 talking about the same thing over and over and no where do I find "number 2 in USA".

On Tue, Nov 24, 2009 at 9:49 AM, Dustin Callender <smithtownnissan7@leadcrm.com> wrote:

Yes i know all about it, the aligations are false and the GM of the store is handling this situation and it will be resolved. We finished the number 2 Nissan in the United states in sales last month and are on pace to have a record. year. If you are looking for a great deal and are ready to purchase a vehicle i will be more than glad to help you, so please dont let someone's aligations stop you from purchasing your car from us.



---------- Original Message ----------
What do you have to say about this

LegalNewsline | N.Y. auto dealership hit by lawsuit over altered prices‏

:rofl2:

it's amazing the education level of some of these guys...run-on sentences, no comma's where their should be, terribly mis-spelled words. This is their WORK e-mail and they can't even use spell-check.

Personally, i wouldn't give them a dime of my business. I don't believe in companies trying to take advantage of the ignorant and uneducated consumer. I'm only 25, but I believe in the old-fashioned customer service focused business that his up-front, honest, and there to help you. I'll gladly pay a little more to support a business with that focus.

find the car you want on their lot, go to another dealership and have them do a dealer-trade for it.

I just re-looked at the inventory from the Z website... turns out they don't have the Red Touring w/Nav + Auto trans I'm looking for either.

Lol.. turns out no one closeby has those left anymore.

On a side note, upon Googling, I'm finding tonnes of dealers who do shady stuff, so its really upon the customer to be smart and NOT WALK OUT WITHOUT PAPERWORK.. I still can't believe how someone can buy something that's $20,000 - $40,000 and walk out without paper work and then complain after.

If it's a consumer's first time buying a car, they may not know what to expect and put their trust in the business they are dealing with. Has it come to the point that we can no longer trust businesses and corporations in the United States? Do we need to bring a lawyer with us every time we make a purchase? It's unfathomable that a business would steal from a customer that trusts them. For those who think it's ok to commit a crime against someone who is unsuspecting, it truly does reflect on your own ethics.

<bump>

Does anyone have any updates on this news item?

Seems to me from what I've read at this point that the dealership didn't explain things well, and some customers are clueless about the paperwork they sign when purchasing.

They gave me a very competitive quote last month. Too far away to take them up on it though.

Could this scandal exist BECAUSE they manage to find newbie buyers who walk out with paper work? And if thats true, then not just this one dealer but probably others get by it too. (In which case if I know I'm smart enough to read and not walk out with paper work I wouldn't be scammed)?

They have offered me $500 below invoice as of last week (on pretty much any trim etc.) Are you any better? (I'm not impressed at $500 below invoice at this point in the year at all)

From a fellow long islander, I'll tell you I got my car from Baron Nissan, and this was after the headache of dealing with a few rip off dealerships on Long Island that should be shut down ASAP honestly..Where are you from?

Right next door to Smithtown Nissan!

I recommend staying away from Legend Nissan as well. They lied to me about having a car and trying to take my deposit. Meanwhile, my salesman at Baron was able to get me a car out of state and bring it to me. After all the hassle I recommend Baron Nissan, but YMMV and I know it's alittle inconvenient as far as distance from you.

Well you'd just ask them to physically show you the actual car you're gonna buy before any paper work so thats not my worry. Smithtown has a large inventory and I don't have to search a lot for the exact trim I'm looking for. But I'm trying to still understand how they were scamming people - or was it that the people were ignorant and they just made use of it.

What I saw on the news was customers complaining that after one month their monthly payment amount increased etc. ---> how can this happen unless you walk out of the showroom with the car without paperwork. And I don't understand why someone would walk out of the showroom without paperwork when you're putting your life's savings on it. So I'm kinda getting biased on these scams trying to imply that ANY SELLER will try stunts to make more money and that its upto a smart buyer to do whats needed and not get scammed.

I'm a bit confused..The allegations I've read are that they were altering contracts AFTER the purchase. But, if it was alterations to an unsigned contract than it was clearly the consumers fault for not reading the contract...

I drive past that dealership all the time when I'm with my girlfriend and I agree they have a huge inventory of 370z's. If you can get it without some trouble being caused then awesome. My only concern now is if the dealership will be open much longer if Cuomo successfully cleans them out.

Is a salesman! :stirthepot:

I guess they must be showing an unofficial document which the customer would sign, coz I find it REALLY hard to believe a customer walks out with a car without signing anything. And on THAT document it must say somewhere in fine print "subject to change" etc. and then next month they are "allowed" to increase the rate.

I REALLY doubt it.. such scandals are well planned. There must be some fine print that customers must've missed.

Its strange, the news page for this article that I put up allows public to comment but the webmaster isn't putting up any of the comments!