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-   -   Please Help Me With Evo R (http://www.the370z.com/nissan-370z-general-discussions/100154-please-help-me-evo-r.html)

D3santis 01-23-2015 01:39 PM

Please Help Me With Evo R
 
I orderd a 3 piece lip about ATLEAST 6 weeks ago, not only can i not get ahold of the owner i feel like this is way to long, and there has been no communication at all, i know evo-r had problems in the past, down anyone know how to get ahold of him on here? please help me with my parts or my return thank you!!

speedfreek 01-23-2015 01:47 PM

This is par for the course unfortunately. I am not sure of the best way. I usually get ahold of them at some point through PM. Maybe email or call them and leave voicemails until they get back to you.

In the future I would advise you to order their parts through TheZStore.com. That way they are the middle men and can refund you if it takes an excessive amount of time if it is not in stock.

Good luck :tup:

D3santis 01-23-2015 02:13 PM

can anyone link his account on here for me?

Zoren 370 01-23-2015 02:23 PM

Try to pm Trips or AK to assist you with your problem. Normally the owner (EvoR) responds to moderators once they message him for a certain problem.

Chuck33079 01-23-2015 04:00 PM

Quote:

Originally Posted by Zoren 370 (Post 3090317)
Try to pm Trips or AK to assist you with your problem. Normally the owner (EvoR) responds to moderators once they message him for a certain problem.

That's the only way to get a resolution, unfortunately. Evo R has been banned before for things just like this. He needs the perma-ban.

Brad Edwards 01-23-2015 04:06 PM

Evo R - i have the 3 piece lip - the quality is Crap

kenchan 01-23-2015 04:09 PM

yah my buddy gave me their fang cover long time ago. i had to cut the bottom part to fit over the deflector which was fine, but the horizontal fitment was absolutely crap. gouged the bumper.

D3santis 01-23-2015 10:16 PM

thats so annoying -_- if J for evo r reads this, give me a damn refund man lol, my account information is under Charles DeSantis

Trips 01-23-2015 10:43 PM

D3santis,

I've sent EVO-R a pm so they should be making contact with you soon.

If not after a week? Let me know.

Leroydsouza 01-23-2015 11:21 PM

LOL i am not from US but i think this applies,

On two different occassions, The second one being 2 weeks ago,
I placed a order for a simple Rear fog lamp.
As per their 'procedure' they are supposed to get back to me VIA email for shipping quote since its international.

The first inquiry never got answered, Now i am waiting for the second one, Dont really care, But they are quite splendid at their business.

cooltoy 01-23-2015 11:32 PM

I think it's been said before, but if you want EVOR stuff and you want to actually get it order from theZstore. They keep a stock on hand and will tell you if they do not have an item.

D3santis 01-24-2015 02:20 AM

thanks for the help guys

Zoren 370 01-24-2015 05:22 AM

I hope you get your money back.
IMO if a business do not know the meaning of customer service they have no reason to do business at all.

I thought this things don't happen in the US. As customer protection laws are in place. I guess I have watched too much Hollywood movies.:tup:

EVOR 01-24-2015 06:16 AM

Refund sent. We are out of stock. These go very fast. Proper install makes perfect fitment. Anyone have problem or not received orders please PM me. I'm always here. Thank you.

EVOR 01-24-2015 06:19 AM

Quote:

Originally Posted by kenchan (Post 3090414)
yah my buddy gave me their fang cover long time ago. i had to cut the bottom part to fit over the deflector which was fine, but the horizontal fitment was absolutely crap. gouged the bumper.

Suppose to install without the deflector...

kenchan 01-24-2015 07:21 AM

Quote:

Originally Posted by EVOR (Post 3090814)
Suppose to install without the deflector...

Don't try to make it sound like it was my fault.
I knew about the cutting since you guys failed to measure before you made the product.

But you guys forgot to measure horizontally too.

Chuck33079 01-24-2015 09:30 AM

Quote:

Originally Posted by EVOR (Post 3090813)
Refund sent. We are out of stock. These go very fast. Proper install makes perfect fitment. Anyone have problem or not received orders please PM me. I'm always here. Thank you.


Always here? Op was trying to get in touch with you for six weeks. It's plainly obvious you don't give a damn about your customers here on this forum. I hope your day job pays well since you're the kind of vendor that makes being a car enthusiast a pain in the *** sometimes. Show some pride in what you do for a change, Jay. Have your parts fit and take care of your customers while you still have any. There's a lot of us who want your parts, but you cannot be trusted to hold up your end of the transaction.

axmea? 01-24-2015 09:57 AM

Back to back issues with small parts mfrs. This and the nervous guy post because of his Shine parts. How people continue to support bad mfrs I don't understand. Lots of info in the forums yet they take the risks.

OP glad you got your refund.
Trips - seems to be more and more involved with disputes. He sure seem like he does not mind doing it but that should not be his job in this forum. We ruv you Trips.

cigarclifford 01-24-2015 10:32 AM

Quote:

Originally Posted by EVOR (Post 3090813)
Refund sent. We are out of stock. These go very fast. Proper install makes perfect fitment. Anyone have problem or not received orders please PM me. I'm always here. Thank you.

The refund is being returned because Mr Trips brought out the fly swatter..

I work for one of the largest semiconductor companies in the world. We
handle many customer issues and concerns on a daily basis. This is part
of being in any business. Your severe delay for a simple requested refund
would have you immediately terminated at the company that I work for.

-Clifford

4TthAnnyZ 01-24-2015 10:52 AM

Quote:

Originally Posted by axmea? (Post 3090934)
Back to back issues with small parts mfrs. This and the nervous guy post because of his Shine parts. How people continue to support bad mfrs I don't understand. Lots of info in the forums yet they take the risks.

OP glad you got your refund.
Trips - seems to be more and more involved with disputes. He sure seem like he does not mind doing it but that should not be his job in this forum. We ruv you Trips.

Can Trips get involved with Shine Auto before that ***hat screws a bunch of people over too?

DOOMMONKEY777 01-24-2015 12:11 PM

As i sad be4, i don't glue crap to my car.

Trips 01-24-2015 01:49 PM

Im very HAPPY to see its resolved. :)

Like you guys know as I have said it many times I have NO affiliation with any vendor here as I pay for what little parts I have just like everyone else

So Im here to HELP as well as run this community as trouble free as possible. :ugh2:

I do step in to HELP whenever Im made aware of or see issue between our members and a "active vendor" or private sale.

I can't guarantee anything since it's a private transaction, But I try to do what I can in AK's occasional absence. :rolleyes:

As buyers we need to do our homework and ask questions.

I know some of these vendors are not perfect to say the least But as a whole You hardly hear about the good transactions.

I totally understand the frustration on waiting on something for so long only for it to be having cosmetic issue or damaged and having to wait for a replacement or refund.

Anyway I'll consider the matter closed as soon as D3santis comments.

D3santis 01-24-2015 04:24 PM

Jay did send me a refund. i appreciate it honestly, the only suggestion i could recommend is don't sell parts that aren't in stock yet, or write a declaimer on your website, either way thank you Jay


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