Nissan 370Z Forum - Captain's Log ~ Osbornsm

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Nice!!!

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UPDATES:

Re-organized and added track times and mods. :tup:

:iagree:

I'm gonna catch you!!!! Lol hp for the win

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I went back and looked at your up-dates. :tup: I see you have prices too. I don't even want to think about prices on mine. :eek:

:iagree: I hear you, once I pay for it I try to forget about it and move on...

Quote:

Originally Posted by Rusty (Post 3330953)

I went back and looked at your up-dates. :tup: I see you have prices too. I don't even want to think about prices on mine. :eek:

Hah, that's true... i think the prices are more of a reminder for me if / when i decide to sell parts. I can look up how much i paid for them in the first place.

That's me just over thinking
:inoutroflpuke:

How not to get your car tuned

- 10/16 - Purchased tune for car
- 10/24 - Submitted tune to John
- 11/9 - Receive first e-mail from John which states:

Quote:

Everything gets processed in the order that it comes in, this means if I have 5 orders before you, they get done first.

Making posts online or contacting other people including EcuTek does not make this process any faster, it sometimes makes it take longer because more of my time will be spent trying to explain my self than actually working on all the tunes I have line up.

Oh i'm sorry, did Customer Service getting in the way of DOING YOUR JOB? :shakes head:

- 11/13 - No tune file (today is day 20)
- 11/14 - CC company informs me they have contacted the vendor.
- 11/15 - He apparently does read his e-mail. And consequently my access to their server has been shut off.

But again, no communication.
"We just fixed, the glitch..."
:gtfo2:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

p.s. You would not have had to "explain" your poor cusomer service to ECUTEK if you replied to my e-mail in the first place.

:shakes head: That's why I have been shying away from him. One man show, who is out on a branch. EcuTek may be great. But when this happens. It drags it down. :(

Quote:

Originally Posted by Rusty (Post 3346989)

:shakes head: That's why I have been shying away from him. One man show, who is out on a branch. EcuTek may be great. But when this happens. It drags it down. :(

Hindsight... *sigh

ooh update everyone...

He apparently does read his e-mail.
As my CC company has informed me they have contacted him.
And consequently my access to their server has been shut off.
But again, no communication.
"We just fixed, the glitch..."
:gtfo2:

:shakes head:

You should post this in your thread in the Tuning section.

11/17 - First Contact, asks if auto or manual trans... working on file!!

11/17 - First Contact, asks if auto or manual trans.
11/19 - First tune applied to car. There's supposed to be 4 tunes... but this is a "tester".

I'm getting check engine lights all over the place.

I will still be required to data log some driving on the street and submit that for tweaking, to resolve the CELs i'm getting.

The saga continues...
:rolleyes:

damn bro sorry to hear that :shakes head: I hope you get this resolved soon!

BTW awesome and very detailed thread :tup: