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-   -   Vendors and PayPal fee's (http://www.the370z.com/lounge-off-topic/60082-vendors-paypal-fees.html)

tommyguns 09-03-2012 12:23 PM

Vendors and PayPal fee's
 
I would like to point out the rules for using PayPal as a vendor. Many of you are trying to push the fee's that are charged by PayPal onto the customer. This is against PayPal rules and needs to stop. If reported you can lose your account. PayPal is portal for most of you to accept payment for the goods you are selling, for most it's the only way to receive payment, without it you would have no business. It's a part of the many expense’s that are incurred while running a business. So please read the rules and abide by them.
https://www.paypal.com/webapps/mpp/paypal-fees
Special shout out to MPG, NO PayPal fee's, fair shipping prices. Some of you should take note and follow his business practice.
I can tell you from my experience that I have gone in different directions due to some of the shady practices that have come my way while trying to make purchases here (jacked up shipping costs, PayPal fees). I had one vendor charge me X amount for shipping, I went back to purchase a second identical item and for some reason the shipping was $30.00 more, when I asked why I received no response, which equals no SALE.
This is just my 2 cents worth and I'm sure I may take a hit for bringing this up.
Regards,
TommyGuns

UNKNOWN_370 09-03-2012 12:31 PM

Thanks... repped.

w0rM 09-03-2012 12:33 PM

I can't say that I like it either but I don't believe there's any rule against it. If the customer is willing to pay it, then more power to them.

That said, I avoid any sale that expects me to pay the fees unless it's a private transaction for used parts.

tommyguns 09-03-2012 12:39 PM

Quote:

Originally Posted by w0rM (Post 1899832)
I can't say that I like it either but I don't believe there's any rule against it. If the customer is willing to pay it, then more power to them.

That said, I avoid any sale that expects me to pay the fees unless it's a private transaction for used parts.

Yes there is a rule against it. Check the link, it's clearly stated.

w0rM 09-03-2012 12:44 PM

I did click the link. By all means, post the text you're speaking of because there's absolutely nothing on that page about rules against passing along fees.

cdoxp800 09-03-2012 12:45 PM

As a Vendors cost of doing business increases they pass it along to the consumer. All there going to is add the 3% on to the price. You have done nothing but point out PayPals terms of use. Well done in solving nothing.

Please return to economics 101.

UNKNOWN_370 09-03-2012 12:52 PM

Quote:

Originally Posted by w0rM (Post 1899832)
I can't say that I like it either but I don't believe there's any rule against it. If the customer is willing to pay it, then more power to them.

That said, I avoid any sale that expects me to pay the fees unless it's a private transaction for used parts.

Put it like this... Technically, if they want to charge the customer fees. They have to factor it in to there profit margin. They can't outwardly charge you a fee they are legally responsible for. It's like everything else in this country, it's against the rules, yet it will pass if you word it right.... lol:tup:

example a. im selling a stereo 150+shipping &paypal $4.80 (illegal)
example b. im selling a stereo 154.80+shipping (legal)

It may be trivial but it keeps people from thinking it's their right to charge fees. We need to be kept in line. lol. But in the large spectrum Tommy guns has a point. It's how our system works.

tommyguns 09-03-2012 01:01 PM

Quote:

Originally Posted by cdoxp800 (Post 1899841)
As a Vendors cost of doing business increases they pass it along to the consumer. All there going to is add the 3% on to the price. You have done nothing but point out PayPals terms of use. Well done in solving nothing.

Please return to economics 101.

Look I'm a business owner and understand your simple and obvious answer, but what we're talking about here is the fact that it's being done instead of just adding it to the bottom line. Please don't be so quick to judge, it's a smack in the face when it's put to the consumer in the way that it has.

tommyguns 09-03-2012 01:04 PM

Quote:

Originally Posted by w0rM (Post 1899839)
I did click the link. By all means, post the text you're speaking of because there's absolutely nothing on that page about rules against passing along fees.

Buying something

Always free - PayPal is free whenever you use it to buy something or make a payment in the US. The seller pays us a small fee to securely handle your payment. As a buyer, you never pay a fee to use PayPal.

frost 09-03-2012 01:05 PM

Yeesh, tough crowd in here. Take it down a notch guys, it's not politics after all :icon17:

tommyguns 09-03-2012 01:07 PM

Quote:

Originally Posted by frost (Post 1899865)
Yeesh, tough crowd in here. Take it down a notch guys, it's not politics after all :icon17:

Well put!

pfdaxe 09-03-2012 01:09 PM

I have to agree. I don't charge the fees when I'm selling anything on any forum. If needed, I'll eat the fee, include it in the price, or have the buyer send funds as a "gift". There are no fees associated with that. I do get tired of sellers adding additional (what I call airline fees).

That's my 2 cents (typing fee included) :tiphat: :ughdance:

Quote:

Originally Posted by tommyguns (Post 1899858)
Look I'm a business owner and understand your simple and obvious answer, but what we're tralking about here is the fact that it's being done instead of just adding it to the bottom line. Please don't be so quick to judge, it's a smack in the face when it's put to the consumer in the way that it has.


DJ-of-E 09-03-2012 01:46 PM

Quote:

Originally Posted by pfdaxe (Post 1899870)
I have to agree. I don't charge the fees when I'm selling anything on any forum. If needed, I'll eat the fee, include it in the price, or have the buyer send funds as a "gift". There are no fees associated with that. I do get tired of sellers adding additional (what I call airline fees).

That's my 2 cents (typing fee included) :tiphat: :ughdance:

I rather have the vendor include the fee then to ask for "gift." If it is a used part, I strongly suggest it is either something you know you will rebuild it or simple not to have issues.

If a vendor is asking to use "gift" on a "new" product, you are losing your consumer protection, similar to credit card chargebacks.

tommyguns 09-03-2012 02:13 PM

"If a vendor is asking to use "gift" on a "new" product, you are losing your consumer protection, similar to credit card chargebacks."
That was presented to me as an option to avoid the fee. I never looked back. That’s even shadier than charging the fee itself.:shakes head:
All that’s says to me is, "look I don't want to pay PayPal and I know you don't, so let’s scam the system and you take a chance that I will send you your item" Fat chance!

pfdaxe 09-03-2012 02:23 PM

Missing the point. When I sell something personally (not as a vendor) I have funds sent as a gift. But I understand the consumer protection and would never send this way to any company/vendor or anyone I wasn't comfortable with. It's purely a mutual decision with both parties.

rhd 09-03-2012 03:03 PM

Quote:

Originally Posted by w0rM (Post 1899832)
That said, I avoid any sale that expects me to pay the fees...

+1

UNKNOWN_370 09-03-2012 03:43 PM

Quote:

Originally Posted by frost (Post 1899865)
Yeesh, tough crowd in here. Take it down a notch guys, it's not politics after all :icon17:


Hey, you think this is trivial children starving in our nation issues!!! It's paypal fees, something to really be concerned about. lol.

Shame on you mod for not seeing the seriousness of this. We even have business owners highly concerned while you force us to take it down a notch.

:bowrofl::bowrofl::bowrofl:

w0rM 09-03-2012 04:37 PM

Quote:

Originally Posted by tommyguns (Post 1899862)
Buying something

Always free - PayPal is free whenever you use it to buy something or make a payment in the US. The seller pays us a small fee to securely handle your payment. As a buyer, you never pay a fee to use PayPal.

Yeah, that's not a list of rules. It's a very basic fee structure. It says nothing about what the seller can and cannot do regarding fees.

Since you obviously didn't actually look up the user agreement, I did it for you. It actually confirms that you're right. You might have gotten a better response if you had posted this instead of your rant and a link to page that has nothing to do with the actual polices of PayPal.

The Rules are Actually Here: Section IV-5

This is what it says about surcharges:

Quote:

No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments (often called a "surcharge"). You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment. This restriction does not prevent you from imposing a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge (in other words, the handling fee for transactions paid through PayPal may not be higher than the handling fee for transactions paid through other payment methods). Nor does this restriction apply to Pound-denominated transactions by sellers residing in the United Kingdom listing items for sale on a UK-based website.

Amuse370z 09-03-2012 07:04 PM

Can you PM me who the vendor is? I'm keeping a private avoid list for vendors :)

enkei2k 09-03-2012 07:24 PM

what does this have to do with general Z chat again? I think this should be in Off Topic.

diddy535 09-03-2012 08:22 PM

Hmm so you don't have to pay sales tax, which can be upwards of 8% yet we're griping about 3% PayPal fees. If you don't like it just buy the products from someone else. The whole point of the forsale section is to make it easier to find parts specific to our cars (370s) its not a surprise charge if the seller asks for it. Honestly the parts are cheaper than brand new and good luck finding such an inventory of used items.

And look at the quote up there, can't be a surcharge fee but there can be a handling fee so all they have to do is change from "fee" to "handling" in their posts. Just be thankful theres a solid community of people that come together to make getting parts cheaper and easier.

Mike 09-03-2012 09:16 PM

I account for any fees in my pricing, its just a cost of doing business. Sometimes people pay me as a gift, and I actually am not comfortable with that. I like to keep all the accounting strictly on the up and up. Paypal fees are probably the tiniest expense of the business.

w0rM 09-03-2012 09:21 PM

It's really semantics. No vendor is going to just eat the cost. They're going to charge a little more to cover expenses. Just because they don't call it a surcharge or tell you it's $5 more to cover PayPal doesn't mean your some how saving money.

TheGreatOne 09-03-2012 11:47 PM

I'm glad someone posted this

There has been a few times I wanted to make a post about this myself but I haven't.

Essentially that 3% is the cost of having the convenience of accepting credit cards or bank payments. To pass that onto someone else is really silly. Now I have paid it, but didn't like it.

If anything like its been said before, bake that cost into your price...but saying "please include the PayPal fee" is super tacky and not something a business looking to be taken seriously should do.

I guess also because I work for a credit card processor...I shake my head when I see that.

bullitt5897 09-04-2012 12:02 AM

I know how you guys feel... In all honesty I had to factor that into my pricing when I sold parts to customers... Thats 3-4% off the top they take and a big dent into your profits if your bargained down to be competitive with your competition. I also gave customers multiple options and discounts for different payment methods. It is up to the vendor to work with the customer.

Mike

Mike 09-04-2012 08:29 AM

Quote:

Originally Posted by Bullitt@UAMotorsports (Post 1900451)
I know how you guys feel... In all honesty I had to factor that into my pricing when I sold parts to customers... Thats 3-4% off the top they take and a big dent into your profits if your bargained down to be competitive with your competition. I also gave customers multiple options and discounts for different payment methods. It is up to the vendor to work with the customer.

Mike

I can definitely see, especially with parts sales and the internet, that margins are super thin. If you include it in your price, people will just go elsewhere to someone who doesn't. Fortunately for me, I sell my service and not parts, so I can easily include it in my pricing.

diddy535 09-05-2012 10:01 AM

The convience of using a credit card is exactly what you are paying for. When you swip your card at a gas station, the gas station has to pay the credit card company a fee for using the service. I used to live in NJ and this was such a big deal that for a while the price of gas was cheaper per gallon if you paid cash instead of a credit card. It's the same at restaurants and stores in the mall, everytime you swip the credit card companies take a piece, it's a part of doing business. I'm not defending it but just realize that the cost is put into the merchandise you are paying for. I don't see what you're actually looking to change, people might not say "buyer pays paypal fees" now but people will just include it in their asking prices, the same way every other place that accepts credit cards does.


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