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man i have no idea wtf is going on in here anymore
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:wtf2:
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For those of you who post to cause comotion for no reason...
These orders have been shipped and you can PM them to confirm. LB79 - Sent CGMobile370Z - Sent JakeZ34 - Sent Phelan - Sent Rickey89 - Sent The rest will be going out this week, two more today. |
Guys get a grip... John made the b-pillars and is mailing them out. several sets have already gone out lets see how they look when they arrive. Make your judgments from there... Quality hand made products take longer... these are not stamped out and each one is hand made. Take that into consideration at least he is not putting out non quality crap like Seibon!!! *or however the hell you spell it*
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again...:wtf: is going on in here
btw mike i need to PM you something, need your opinion |
Thanks Bullitt!
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I think many of us have been patient, but bullit is right I'd take a quality product over a rushed crappy product any day of the week. Hope this falls in the later category
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So if every thread you make their is a complain about you not delivering then I think its a problem with the vendor. Looks like your spreading over to myg37.com too. People still waiting for the sh!t you promissed and refusing refunds like you did to me, Im glad Im out of this game with my money and my part, good luck to all
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I take it the Sponsorship part of your sig and them has nothing to do with your post:shakes head: |
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Spawn -Where's my money! that is all... |
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Ive been paying back fusz and Im glad hes been understanding. I dont knwo if some of you think with your heads in the ground but you all know were a small companie and we dont have thousands of dollars stacked away just in case because we are not there yet.
To everybody else trying to fuel the fire, good luck. |
I think the issue people have is that the deadlines given never prove to be realistic. Just tell everyone you'll ship their products in March. As for upset customers, you brought that on yourself.
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I'm heading back to the shop and the last thing I want to see is two more pages of criticism towards me when I come back so let me leave you great people with this..
I admitted that we are slow and its mainly do to the fact that we have a 550 sq ft shop with no heat and insulation. Its been getting colder the past two months or so and its only getting colder. Anybody in Chicago knows where I'm coming from. We are being forced to get a shop now and that makes things harder for us now. We are lucky to be moving into a new vacant shop with another company that a bud of mine owns and the rent for the place is already cheap so having a bud of mine move with us makes things so much easier. This means that in a few days we will have more room, heat, and a 3rd guy to help us when he’s free. That means faster turn around times and product deliveries. Things dry faster, we can do more at once, and we'll have a spray booth in house so we don’t have to wait over nights and weekends for the paint shop to open up that we use now. The last thing I want is people adding fuel to a fire that didn’t need to be started because that is only making current customers and future customers nervous and upset that don’t need to be. What I wish some of you would do is realize things have been getting better as you can see progress in our threads the past few weeks. I know this is impossible for some since some want to do this. However I thank everybody for posting and have nothing against anybody weather you have anything against me. |
P.S So if we can please get back on track with unnecessary rambling and bashing we all know it would help not only me but all the group buy customers.
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I would like to take a moment here to thank John for those b pillars. During the time when the payment was due. I was involved in a car accident and asked John to understand the late payment because I was sorting things out. Next you know I got my tracking confirmation and I am waiting for the pillars to arrive in 2 days. So those of you that are b!tching about his "past" issues please just calm down. He made a mistake and he is definitely mending it with the new products he is promising. So what if he's couple weeks late? He is making sure our products are well taken care of before shipping so that way we don't have to run into problems later on and having to play phone and shipping tag with him. What's wrong with taking your time to make your money worth? I'd say thank you again John and I'll be doing future business with you as well, THANK YOU for taking your time and making sure my products are perfect. So I didn't have to order poorly made products. And thanks for the confirmation on tracking an responding to my questions. Because I am PATIENT which is something people apparently don't have anymore.....
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maybe you were a little premature in your business venture, not being able to forecast these variables...:ugh2:
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god i hate doing forecasts.
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My six month forecast is almost complete.
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Listen, I have nothing 'against' you. But any consumer should be informed. Sometimes you guys have products ship out, many times you don't. Perhaps the excuses for why are legitimate, but the fact of the matter is that there is always an excuse...bad epoxy, too many orders, bit off more than you could chew...now cold weather and the shop is too small.
Looking at the string of posts over the past months, most people would understand why your customers (and potential customers) are wary and skeptical. Sure, you'd like shining reviews on here, but those need to be earned. Look at Tony from Fast Intentions. He has thousands of posts with rave reviews and all of them were earned due to his high quality products, straight-forward ship dates, prompt attention to product problems, and excellent pre-sales customer service. |
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why make a ship date if you cant hold to it? if nothing its YOUR fault people are upset. next time, take when you think you can ship by, and post a ship date a month past that........ |
Spawn,I think that you need to take a step back; stop taking orders, go through all your old orders and get organized. First, find out who you still owe money too, find out who you still owe products too, and get caught up. Once that is complete, I believe you will have earned, and receive the reviews you are seeking. But until this train out of control comes to a stop, you are going to have to deal with customer complaints. It comes with the territory. The question is how are you going to handle them, and what processes are you going to put in place so they don't happen again. I haven't bashed you once on here, and I have been very patient, but everybody does deserve a little constructive criticism.
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if it helps my order is about halfway to me...
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For those of you who think my being "sponsored" by spawn aero makes me more likely to side with him your freaking nuts!!! If anything I of all people should be the most upset!!! HOWEVER, I am NOT! because I have been to their shop talked with John, his staff and other companies that they are using to help bring these products together. Yes Spawn is a young company that made mistakes... but they are learning and making changes to bring the best CF products to us with the best pricing as fast as they can! like I have said time and time again be "PATIENT" you will get your orders or refunds or whatever your deal is. Spawn has relegated to only sales in GBs and what they have on hand. They are not taking in orders for items they do not already have made.
I believe Constructive Criticism is needed but it needs to be that! CONSTRUCTIVE! Lets wait for the first arrivals of these products to be reviewed and allow CUSTOMERS to make a review on what they feel about their business with John and Spawn! If you havent made an order then SHUT YOUR MOUTH! |
I am of the opinion that Spawn is a good guy, but he just can't keep up with everything that is going on. My recommendation would be to set the ship date (next time you sell something) a FULL MONTH after you think it will be ready. This will prepare the customer and, as you see, people are willing to wait for the product. They'd rather wait and get a good product than be told it will be ready in two weeks and it not be ready for a month, even though it is a great product. And if you DO finish products before the set deadline, you will gain the reputation of a person that gets products finished ahead of time.
It's all in perspective. You SAY two weeks and it ships in a month: you are late. You SAY five weeks and it ships in a month: you are early!!! I hope you get everything sorted out. Good luck man! |
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but having watched this fiasco from the beginning im not willing to throw my hard earned dollar into a wishing well... i am entitled to my opinion here and i will voice it whether others like it or not... now having said that, i hope you can bail yourself out of this Spawn, and more importantly i hope you have learned from your mistakes and put guidelines inplace for the future of your business if you want to see its future... |
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You are very much entitled to your opinion. however, as of late people have been jumping all over John and Spawn that arent even attempting to buy anything or arent even interested *i.e. on the bandwagon kind of comments* If you have an opinion let it out there but dont force it on every single thread and everytime you post *I am not saying or implying that you do that* :tup: Lets keep this on topic of the GB and wait for these first units to get reviewed and pictures taken!!! I cant wait to see the new stuff :excited: |
Being sponsored means you are affliated with a company. Enough BS, it's known that every sponsored member will take sides of the vendor, it's just the way it is.... LOL... telling ppl to shut up isn't helpping
If you want a review for the B Pillars right this moment. Ask 2theextreme, he has or had a set. Quote:
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The only positive I see here is that the product, at least in pictures, is gorgeous. Good luck to all. :ugh2: |
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Yes Kdo, yes
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http://fc01.deviantart.net/fs23/f/20...y_RubberxD.gif |
Still haven't seen another vendor offer B-pillars for $100 bucks, either get a good deal or pay more for a shorter wait, I'm patiently waiting but I agree with those saying that excuses don't cut it and aren't really necessary. Just put out the product and try to give accurate shipping timeframes. Personally I'm a little upset that I was #4 on the list got my payment in pretty fast and still wasn't part of the first wave regardless I'll continue to wait.
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