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We are beyond the original estimated time. If I was a business, I would quote a longer safer time. Then if I come in under, it's a positive surprise instead of running later than expected.
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... And I still want an update.
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Their original estimate was 30 days. That was a revised timeline in a later update. I'm not in a rush, just saying.
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:yawn: Got all excited when I saw there were new posts on the thread. :yawn:
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There are several people on the xru forum who have been waiting since september or longer for their orders. They paid Mike at NST and never got anything from him. He doesnt even respond to emails anymore.
I met Mike a few years ago and he seemed like a nice guy, but something is definetely up. Mike if you read this, you really need to fulfill those orders. You are a good guy, but leaving people hanging like that and taking their money is out of line. |
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I would agree on late orders last time..., but everything came as promised last time just a few months later. Come on Mike get these guys the pulleys they ordered soon so everyone can be satisfied with their purchase from NST.
Latest Review: Put over 8k miles on since NST pulleys were installed and everything is running fine!! Love my NST Pulleys!! |
There is not a single person who wants to see these pulleys on your cars more than me. Not one.
But the process takes a while and building a proper pulley is a process. Most of us are on the west coast this week and next, for the start of the Formula Drift season, the rest of the team is working on production. I hope to have an update for you guys during the week. We certainly do appreciate the patience and support :) MIKE @ NST |
Thanks for the order, we appreciate it! Your payment solidifies your place on our 370Z group buy list. Please note, production will require a few weeks and packages are not expected to ship until late February. We will update your account with tracking info ASAP.
This was in my receipt and we are way past the original timeframe. |
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I understand this, and I have repeatedly asked for and thank you guys for your continued patience and support. The massive group buy discount this community was offered was for this very reason. You guys have received the largest discount we have ever offered any community, on any item in our catalog, since we started NST in 2005. Please understand that I can not, and WILL not, send an inferior product to you guys in an effort to rush production and appease certain members impatience. I assume that the entire community will be willing, and will be better off, waiting a bit longer than initially anticipated. Posting negative comments on forums/social media/etc only hurt our ability to get product to you any more quickly. Again, I appreciate the continued support and patience that many have shown us during this process. MIKE @ NST |
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I have no problem with the process taking longer than anticipated in the interest of receiving a quality product, but as a paying customer I do expect REAL updates each week. You responded now and still have not provided any significant update other than you are at Formula Drift. Can you tell us what stage of production you are in at least and when you expect them to ship? Has the estimated time frame pushed out again? SOMETHING!?!?!?! No one is posting anything negative (and if they posted something that seems negative to you it's because we are having a negative experience with this purchase, but it is all truth being posted)...we just want a production update. No one likes the feeling of paying for something with nothing to show for it. We all are trusting you with our money that we paid quite awhile ago. We arent asking that you send the product tomorrow but we ask for an update today. I'm not sure how negative comments will hurt your ability to get the product here quicker unless you are saying you are going to hold it up intentionally in which case we have bigger issues to deal with here. P.S. Formula Drift is not an excuse to not provide updates or continue production. One thing has nothing to do with another. |
Please refrain from assumptions and insinuations regarding negative issues that do not exist. They are unprofessional and unnecessary.
We hope to have product ready for quality control (QC) testing sometime towards the end of next week. If all goes well with QC, product will be ready for shipping seven to ten days after. I continue to ask for your patience and support. MIKE @ NST |
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Best of luck with all your projects :tup: MIKE @ NST |
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