I think so, if there is enough interest!


MIKE @ NST

So I got this email yesterday. Looks like not everyone can expect their packages in the next few days.

Hi Nicholas

Thank you for your interest in our site and products, we appreciate it.

I wanted to drop you a line and give you an update on your blue NST Pulley Kit. You and a handful of others were on our list for blue kits and unfortunately there was an accident yesterday that has damaged all the blue kits in our group buy batch.

I have given the order to rush another batch of blue pulleys. These pulleys are going through the anodizing process this weekend and next week. We expect to have these pulleys finished up Nov 16/17 and expect to ship them Nov 18.

We apologize for the delay and understand this news is probably going to be frustrating, please understand this was an unforeseen accident and we're doing our best to get you a kit ASAP.

Please refrain from posting any of this info or related discussion on the forums, we would really appreciate it.


Thanks again, good luck and have fun with all your projects!


MIKE @ NST
NST Customer Service
NST - NonStopTuning - The Leader In Sport Compact Pulley Development
281-917-0221

Mike,
Please cancel my order. I'm not willing to wait until mid November to get a product that I paid for months ago

:confused:

um...why heLLOOOOOOOO theeeere

https://mail-attachment.googleuserco...oYe5u8lMXYIIqY

and got my candy :happydance: just waitin on my brunette model ;)

Yeah...funny how that information didnt make it to the public though. Just the post about how everyone should expect their product in the next few days.

Yeah, that's a little odd. If I were the vendor, I'd have come out and made a public announcement.

If they are getting anodized this weekend, why is it still another month to get them shippe out? That sounds completely rediculous. Isnt anodizing one of the last things you should do to the product?

Just give Mike a call and see what happened. Kind of vague on the description of accident but give these guys the benefit of the doubt. I too hope I get my tracking number like the rest of you guys.

It's not even about the accident...i get that **** happens, but the information flow is inconsistent at best.

- The past update that was exactly the same as the one a month prior
- The email not being made public
- Saying its going through anodizing this week and next but wont ship until mid November

Most of all, the fact that these took so long because they want to make a quality product yet now they are rushing blue ones into anodizing makes me fear a poor quality product that will f-up my car.

Guys, I think the bashing and negativity is a little unnecessary.

I personally emailed every person on the blue list. I also PM'd each of you personally to explain the situation.

The anodizing process takes more than just one day. Going to anodizing doesn't mean everything will be completed on that same day. There are also a couple of other things that need to be done before packages can actually ship to customers.

NOTE: Looking back I realize I made an error and typed NOV 18 when I actually meant OCT 18.

I asked you to keep this info private and did not want this info to be public because we all know how some forum members enjoy adding flames to fires and causing unnecessary issues for everyone involved. Do you think me having to defend against these unnecessary issues helps to speed this process for customers, or make things even slower?

It is not my intention to start a war of words or get into arguments with you guys, so this will be my one and only reply to this matter.

I VERY much appreciate the continued help and support we've received from many of you on these forums and I wish you all the best of luck with your projects.


MIKE @ NST

I agree with you Mike. Things happen sometimes and it is more important to me how things are handled. That said if someone backs out on a set of reds you have a buyer if you PM me! :)

I don't think posting it on the forum would cause problems if its an effort to be honest and upfront with everyone, but putting a statement in the email saying "Do not post in public forum" makes it uncomfortable to say the least

Things happen Mike, that's why they are called accidents. Tell everyone openly, they will understand and everyone moves on. No flames or issues.

To address your statement about "Do you think me having to defend against these unnecessary issues helps to speed this process for customers, or make things even slower?" ....Posting on the forum has absolutely nothing to do with the production process/time frame. If it did, they you should have stopped posting pictures of girls on here and shipped our parts sooner. What I do think is that if it were posted on the forum instead of a hush hush email, I'd likely have stuck it out and waited a few more weeks for my parts instead of cancelling and you losing a sale.

I got my tracking # today I had a black kit though. Nick hang in there. We have waited this long might as well see it through.

I would expect you should recieve some NST shirts, hats, and stickers for your troubles though.

Your kit should arrive within the next few days, and I'm hearing many other forum members have started receiving theirs. Packages went out in order of payment received, package shipped.

Nick's order was canceled per his request.

Best of luck with all your projects!


MIKE @ NST

Just got mine in and the Gold looks amazing!! Even came with the free candy just like he promised :)

http://distilleryimage4.s3.amazonaws...0a1fbcf5_8.jpg