Sweeeeet, I told you they were quick.
Retweet it with @Nissan USA or whatever as well

Was told today that the dealership won't even be getting the 'parts' they need until may 31st. Thats greater than 2 whole months for a head gasket job....

:shakes head:


That is very shitty man.

Yea was told by the 'customer service' that they can't do anything. The refuse to talk to the dealership. They refuse to do anything other then tell me 'they are very sorry.' Ah well, pretty frustrating.. what can you do?

get in contact with DEpointfive0 he has has some serious issues with Nissan and has made it out OK by taking some steps with their Corp. office.

Yea I talked with him and have been escalated to the 'manager' level. So far all i've been told is 'there is nothing they can do other than wait for the cam shaft from Japan.'

Meanwhile the short driving season up here slips away. Engine is phucked in multiple ways and they decide to rebuild it without even having all the parts available on my time. I pretty much lost all hope for a good resolution to this when talking to Nissan corporate. The service rep literally told me there was absolutely nothing she could do and I should call the dealership. She also told me she has no influence or control with the dealership or the supply chain or anything. what is the point of a customer service rep if he/she can't pull any strings to aid a customer having a real issue? What happens when they get the camshaft and something else is missing or wrong with the engine? Another 2 months for another part?

After this conversation I realized the issue with Nissan is a systematic one, not an isolated one. The company will suffer unless they shift their company's culture. I wish I had realized this before I bought my car

Now would be a good time to trade it in and get something you can drive. Let them assume the risks and waste there time, not yours. I would be going ballistic right about now.

LOL!!! I don't know if that's good or bad that I'm known for car problems...
My car started to misfire of the damn freeway yesterday, so still not out of the woods...

Mchoss, check this out:
http://www.the370z.com/new-nismo-370...ml#post2301055

Hmm that is an interesting idea.. I'm going to investigate.

think I saw you on the roads yesterday

how long would it take Nissan to procure a crate motor any ideas?

Nissan got me a crate motor in 2 days (oil consumption). If they have stock in a US location it's quick.


Tapatalk2 ...

Interesting. The car has already been out of service for over a month in it's first 8000 miles of driving. Wonder how lemon law works (or doesn't) for a US citizen who bought a car in Oregan but lives in Canada. I think I may speak with a lemon law attorney and start seeking an arbitration.

Been a while. I somewhat recall they mentioned it was quick because they had one at the main warehouse in the (mid west?).


Tapatalk2 ...