Nissan 370Z Forum

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-   -   370z Slave Cylinder (http://www.the370z.com/engine-drivetrain/101649-370z-slave-cylinder.html)

georgem71 03-13-2015 06:10 PM

370z Slave Cylinder
 
Hey guys I just need some insight/feedback. I bought a brand new Z back in May of 2014 with about 13 miles on the car. It is now March with 23,301 miles on it. My slave cylinder is out and my flywheel is "burnt." I went ahead and had my vehicle towed to mossy Nissan in Escondido to have it serviced. The dealer looked at it and said it "might be covered under warranty" and that if it wasn't I would have to pay for the inspection which was $110 plus the tow (an estimated $80) I of course agreed to this thinking I'd be covered under warranty.
The following day I got a call from Service Advisor stating it was in fact my slave cylinder that had gone out but that they would also "have to inspect" the flywheel for misuse of the car and that if it wasn't covered under warranty it would be an additional $878 for just looking at it. I again said okay thinking I was fine.
A few hours later I got a call from my SA again. He told me due to the flywheel being "severely burnt" they wouldn't be able to cover the slave cylinder under warranty. I asked as to why but they told me it was misuse of the vehicle and if that I wanted to I could open a case with consumer affairs. (In which I did)
It is now March 13th and I received a call from the consumer affairs specialist "Zack" informing me that my 2014 370z with 23k+ miles will not be covered under warranty and they will not be able to help with fixing it either (financially) I went ahead and informed "Zack" that my car is my daily driven vehicle. In just 10 months I put in 23k+ miles and that I am constantly in stop and go traffic. He stated that they still would not be able to help due to "evidence of misuse" I'm really disappointed with Nissan at the moment. I have purchased 3 brand new vehicles from them, always been satisfied, and have never had a problem until now. And now that I need for them to cover under my warranty they will not. I have an 06" Nissan Titan with 60k miles running strong (badass truck by the way) and an 08" Nissan Sentra with 150k miles running like a champ. No problems what so ever with either of them. I simply want what is right. And nissan doesn't see it that way. Just a little bummed out and wanted some feedback. :(

1st 03-13-2015 06:46 PM

Was there no pressure in the clutch? Meaning did you push in the clutch and the clutch dropped to the floor and stayed there?

Spooler 03-13-2015 06:48 PM

Man, you just got screwed. Your dealer is the issue. A good dealer would have just let that one slide right by. What a shame.

georgem71 03-13-2015 07:23 PM

Quote:

Originally Posted by 1st (Post 3137373)
Was there no pressure in the clutch? Meaning did you push in the clutch and the clutch dropped to the floor and stayed there?

Yes, the clutch would not engage. Simply just stayed there until I manually pulled it back out.

georgem71 03-13-2015 07:25 PM

Quote:

Originally Posted by Spooler (Post 3137374)
Man, you just got screwed. Your dealer is the issue. A good dealer would have just let that one slide right by. What a shame.

I know man. I have never had any issues with the car. It randomly just happened. Really disappointed with Nissan right now. :(

1st 03-13-2015 07:31 PM

If you do a search you will see that the CSC is a major issue on this car (hit or miss). Some claim to have been a victim while others have not. Per other threads some have gotten lucky to have it covered under warranty while others have not.

Spooler 03-13-2015 08:29 PM

Quote:

Originally Posted by 1st (Post 3137401)
If you do a search you will see that the CSC is a major issue on this car (hit or miss). Some claim to have been a victim while others have not. Per other threads some have gotten lucky to have it covered under warranty while others have not.

Mine won't be covered where I use to work years ago, last day back on Feb 19, 2000. I asked. My old service manager is no longer there. Sucks to be me if it goes out but I will just upgrade it myself. I still buy parts there at a discount.

1st 03-14-2015 12:40 AM

Your options are to raise hell at Nissan and push to get it covered under warranty. Replace it with oem that people say will fail again…or after market that will prevent it from failing. Search on this topic on Google under the370z csc failed etc etc and read on options and opinions bro.

VSS370z 03-14-2015 08:32 AM

Quote:

Originally Posted by 1st (Post 3137626)
Your options are to raise hell at Nissan and push to get it covered under warranty. Replace it with oem that people say will fail again…or after market that will prevent it from failing. Search on this topic on Google under the370z csc failed etc etc and read on options and opinions bro.

:iagree: and if not possible then go aftermarket not oem!

nismolucino 03-14-2015 09:41 AM

The csc failure should certainly be covered, if the flywheel is as burnt as they say then they really arent screwing you over on that aspect. Its considered a wear and tear item along with the clutch, It would only be covered if there was a mechanical failure with it. I would possibly try a different dealer and call consumer affairs again hopefully a different person deals with you.

nis350 03-14-2015 10:00 AM

Agree. The CSC should be covered. Even drag racing isn't going to effect the CSC or CMC. They should just charge you the parts and labor for the clutch and flywheel and cover the CSC and its associated labor which include removing the trans.

Try another dealer is a good suggestion.

Quote:

Originally Posted by nismolucino (Post 3137818)
The csc failure should certainly be covered, if the flywheel is as burnt as they say then they really arent screwing you over on that aspect. Its considered a wear and tear item along with the clutch, It would only be covered if there was a mechanical failure with it. I would possibly try a different dealer and call consumer affairs again hopefully a different person deals with you.


MJB 03-14-2015 05:35 PM

Quote:

Originally Posted by nis350 (Post 3137843)
Agree. The CSC should be covered. Even drag racing isn't going to effect the CSC or CMC. They should just charge you the parts and labor for the clutch and flywheel and cover the CSC and its associated labor which include removing the trans.

Try another dealer is a good suggestion.

Even if the CSC was covered under warranty he is still getting screwed. A new flywheel and stock clutch disk with pressure plate is going to be over 1k dollars. And about him going to a different dealership, well he is screwed on that as well because obviously they have his transmission already removed. They aren't going to remove it and reinstall it for free.

OP, I have a hard time believing that the flywheel is in bad shape with only 23k miles on it. Unless you were drag racing every weekend. I would go down to the dealership and ask to look at it yourself.

SunsetZ 03-16-2015 07:01 AM

Did you ever track the car? What causes the burnt flywheel?

georgem71 03-16-2015 08:36 AM

Quote:

Originally Posted by SunsetZ (Post 3139035)
Did you ever track the car? What causes the burnt flywheel?

I never tracked the car. It's my daily, usually in heavy traffic but I occasionally do a spirited run here and there. I think it might be the synchro Rev match of the car. I would have it on often as well.

2011 Nismo#91 03-16-2015 09:20 AM

Quote:

Originally Posted by SunsetZ (Post 3139035)
Did you ever track the car? What causes the burnt flywheel?

Typically a slipping clutch. Whether the the slipping was caused by a defect or by the driver is a debate for the ages.


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