Nissan 370Z Forum

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-   -   DIY: Replace dreaded steering-lock on 2009s and early 2010s. (http://www.the370z.com/diy-section-do-yourself/47181-diy-replace-dreaded-steering-lock-2009s-early-2010s.html)

Baer383 02-25-2012 02:04 PM

Quote:

Originally Posted by Arnold K. (Post 1565111)
I have a "C" unit. Build date of the car is 6/10. Built date of the unit is Feb 16th 2010. :\

Was able to stick my phone behind the OBDII port and snap away random pics until I finally got a clear one of all the details - my garage is too damn narrow for me to open the door all the way and crawl under. So there's some friendly advice for those in my situation.

My build date was 6/10 and it works fine but I replaced it with a "D" anyway and kept the "C" as insurance.

AlphaSnacks 02-25-2012 02:38 PM

Do you have a build date of the part itself? How many miles did you drive with the C?

tjlazer 02-25-2012 04:57 PM

I wonder is the reason Nissan is not doing the recall is because a lot of the cars are/were under warrantee this whole time? Do they usually issue recalls when the car is out of warrantee? I know for the GTR they did it early on but thats probably because its their flagship and top of the line car. I wonder if we will see a recall in the next year or so. I still have 1 year left on mine, and am at 24,000 miles. I have the Rev B module.

AlphaSnacks 02-26-2012 11:05 AM

It doesn't matter about warranty or not. Recalls are free regardless and mandatory to perform.

jbenington86 03-05-2012 01:51 PM

I am almost 100% sure my steering wheel lock finally locked up last night while less than a mile away from my apartment. While it was working you could always tell when the steering wheel unlocked on start up. Now my 370z wont start and the steering wheel actually has free motion L/R and didn't lock the last time the car was shut off.

MY biggest issue is my car is no longer under warranty (the 3yr/36k mile warranty). I have 39,XXX miles on my 09' Z. If this part was recalled on the GTR is it possible that Nissan will fix it for free?

kenchan 03-05-2012 03:05 PM

jb- only maybe... i'd give your dealer a call. recalls/TSB is vehicle specific unfortunately.

are you good with working on cars at all? if so, i recommend you swap it out yourself and save yourself towing, etc..and possible damage while towing. it's clumsy work but not difficult to do at all. GL! :)

wheee! 03-05-2012 05:32 PM

Interesting.... I just checked my 2010 Black Rose that was built in December of 2009. It has Rev C of the steering lock mechanism. No issues yet....

Thechidz 03-05-2012 05:43 PM

Quote:

Originally Posted by jbenington86 (Post 1582580)
I am almost 100% sure my steering wheel lock finally locked up last night while less than a mile away from my apartment. While it was working you could always tell when the steering wheel unlocked on start up. Now my 370z wont start and the steering wheel actually has free motion L/R and didn't lock the last time the car was shut off.

MY biggest issue is my car is no longer under warranty (the 3yr/36k mile warranty). I have 39,XXX miles on my 09' Z. If this part was recalled on the GTR is it possible that Nissan will fix it for free?

there have been reports of people's lock failing out of warranty and them having to foot the bill themselves. I guess it depends on how much your dealer wants to keep you a happy customer

jbenington86 03-05-2012 06:36 PM

Quote:

Originally Posted by kenchan (Post 1582763)
jb- only maybe... i'd give your dealer a call. recalls/TSB is vehicle specific unfortunately.

are you good with working on cars at all? if so, i recommend you swap it out yourself and save yourself towing, etc..and possible damage while towing. it's clumsy work but not difficult to do at all. GL! :)

I'm not sure exactly when in 09 mine was built. I think I have revB of the steering lock assembly not sure since it's sitting at the dealer. It has already been towed to the dealer so possibly lost that.... I told the dealer what I believe the issue is and why I have come to the conclusion. They originally wanted to reprogram my keys. After explaining the problem with them ,probably in more depth than the service adviser knew about, he was amazed how much research I did. If my car is recognizing the key outside the vehicle with the wireless lock/unlock button on the door the car is obviously receiving the signal and knows that the keys signal is the correct key. I am almost 100% sure I will be calling 1800nissan1 to ask them why a part on a vehicle is considered defective due to "excessive lubrication" but not on another vehicle made in the same time frame with the same part number..... They just put less lubrication only in the ones that were going into the 370s......I think I could rant about NISSAN and the horrific experience I have had ever since I got my 370Z for days and days.

First NISSAN I have ever owned and I am hitting disappointment after disappointment...... Reliability for the 370Z is crap IMO and cost more than my BMW to keep on the road. Maybe I should have spent a few extra thousand dollars and bought a second BMW at least everything would have been free for 4yrs/50k miles (except gas) and included a bumper to bumper warranty for the same time frame. Actually I would have already ended out on top of where I am right now. I have had 18 year old cars that I have beat the crap out of them, treated horribly, and not cared for at all that ran really well and never had a problem. Then I get a car that is treated well change the fluids more often than they should and it is in the shop or broken more than that 18 year old POS.

Sorry for the rant just venting... I am seriously thinking about getting it fixed and prepping it for sale to obtain something more reliable just sick of throwing money at Nissan for nothing other than poor mechanical design and engineering.

jbenington86 03-05-2012 06:48 PM

Quote:

Originally Posted by Thechidz (Post 1583028)
there have been reports of people's lock failing out of warranty and them having to foot the bill themselves. I guess it depends on how much your dealer wants to keep you a happy customer

It just seem surprising to me that the steering lock assembly for the 370s that have failed out of warranty are anywhere from 2k~3k miles outside the warranty. Also, why did they ditch this steering lock assembly in 2012? Maybe because they know it's bad and they don't know how to fix the issue.

jbenington86 03-05-2012 06:53 PM

I have found 4 complaints on the internet. They took me a mere few minutes to find. I think this trend will continue and start to grow.

2009 Nissan 370Z Steering Complaints

sucasa 03-05-2012 07:29 PM

Quote:

Originally Posted by jbenington86 (Post 1583145)
I have found 4 complaints on the internet. They took me a mere few minutes to find. I think this trend will continue and start to grow.

2009 Nissan 370Z Steering Complaints

Unfortunately, many don't report the problem on National Recall site, thus, government is not compelled to take action and investigate. The problem is widespread, dealers know it, owners know.. sooner or later, owners w/ ver "A", "B", and likely "C" will encounter the failure.

Like you said, the exact same part failed on GT-R, yet, those cars got an immediate response. I am still mystified why 370z part hasn't been recalled.

As much as I like my Z, this will be my family's last Nissan. Fun car, but dealing w/ service departments, and constantly making them understand the issue is quite frustrating.

kenchan 03-05-2012 07:36 PM

Quote:

Originally Posted by jbenington86 (Post 1583112)
I'm not sure exactly when in 09 mine was built. I think I have revB of the steering lock assembly not sure since it's sitting at the dealer. It has already been towed to the dealer so possibly lost that.... I told the dealer what I believe the issue is and why I have come to the conclusion. They originally wanted to reprogram my keys. After explaining the problem with them ,probably in more depth than the service adviser knew about, he was amazed how much research I did. If my car is recognizing the key outside the vehicle with the wireless lock/unlock button on the door the car is obviously receiving the signal and knows that the keys signal is the correct key. I am almost 100% sure I will be calling 1800nissan1 to ask them why a part on a vehicle is considered defective due to "excessive lubrication" but not on another vehicle made in the same time frame with the same part number..... They just put less lubrication only in the ones that were going into the 370s......I think I could rant about NISSAN and the horrific experience I have had ever since I got my 370Z for days and days.

First NISSAN I have ever owned and I am hitting disappointment after disappointment...... Reliability for the 370Z is crap IMO and cost more than my BMW to keep on the road. Maybe I should have spent a few extra thousand dollars and bought a second BMW at least everything would have been free for 4yrs/50k miles (except gas) and included a bumper to bumper warranty for the same time frame. Actually I would have already ended out on top of where I am right now. I have had 18 year old cars that I have beat the crap out of them, treated horribly, and not cared for at all that ran really well and never had a problem. Then I get a car that is treated well change the fluids more often than they should and it is in the shop or broken more than that 18 year old POS.

Sorry for the rant just venting... I am seriously thinking about getting it fixed and prepping it for sale to obtain something more reliable just sick of throwing money at Nissan for nothing other than poor mechanical design and engineering.

The steering lock was designed by a German company (manufactured in the usa) and sold as oem part to nissan. While nissan is responsible for designing in this part, it is the supplier that should be held accountable.

kevr6 03-05-2012 08:02 PM

Quote:

Originally Posted by kenchan (Post 1583207)
The steering lock was designed by a German company (manufactured in the usa) and sold as oem part to nissan. While nissan is responsible for designing in this part, it is the supplier that should be held accountable.

I work for Audi and the suppliers (outside manufacturers) are not directly responsible to the end user. It is the Car Manufacturer that needs to establish an open campaign!! The supplier would have deal with Nissan only to get an updated part or separate solution established!

jbenington86 03-05-2012 08:41 PM

Quote:

Originally Posted by kenchan (Post 1583207)
The steering lock was designed by a German company (manufactured in the usa) and sold as oem part to nissan. While nissan is responsible for designing in this part, it is the supplier that should be held accountable.

If the design is ultimately flawed then it would be on nissan. Supplier was just following orders as per request from the customer (nissan). I have worked for a car manufacturer supplier. Requests come in then parts are mocked made from original designs. Supplier makes the parts and 100% are inspected at every part of production. Then shipped to, in this case, Nissan. Nissan would then inspect XX per XXXX parts. Basically tear them apart to ensure proper quality is met. Oddly enough I helped manufacture steering column parts for numerous car companies. Also made other parts for all type of vehicle makes such as BMW, Porsche, Audi, you name it I very well could have made a part for any vehicle made in mid 2000s.

It should be investigated especially since Nissan removed this part on the 2012 370s because they couldn't figure out how to fix it. I think that is more of a sign that they knew there was a problem they couldn't fix with a new revision so they got rid of it to try and bury the issue. If the part is also on back order at many dealers that is also saying something.


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