fuse pulled
 

New to the board. My key light came on a couple of days ago but vehicle would still start. Then the light went off. Started looking for answers online and came across this board. Yanked the fuse while in the on mode and everything still works perfectly. Key light is not on. :tiphat: 2010 with Nav

... There's a recall on it, lol
Put the fuse back in and have Nissan pay $1000, then pull the fuse out again, LOL

My recall notice showed up in the mail today! Now to get them to reimburse me for the last "C" code module I replaced out of my own pocket before I pulled the fuse...

It don't bother me leaving the fuse out, besides I don't want anyone touching my ****.

so i called up nissan consumer affairs this am asking for reimbursement on the steering lock. i had my vin and receipt and everything ready to be faxed out per wat other members did successfully.

the lady told me i have to bring the car into the dealer for them to VERIFY my work before they can close the case and issue the reimbursement. i asked repetitively i already fixed the lock, car runs great as proof, i can send pictures, and i do not have plans to take the car to the dealer because i dont trust them, i dont trust their porters, i dont trust that they wont scratch the car, etc. etc.

she said, then tuff luck. kept repeating a canned messaged. no check coming. :mad:
__________________

If the work was not done at a Nissan-authorized service center I can understand them wanting to verify that it was actually done and done properly.

You should be able to use any Nissan dealer to do the verification. If you don't trust the one you're using, find one you do.

you sound exactly like the canned message. you work for nissan?

:gtfo2:


lol :rofl2:

Nissan petty bureaucracy
ruin a lovely car.

They admitted the problem in March 2010 on GTRs and now "innocently" include GTRs in 2013...etc.

Nissan blame the dealer. The dealer blames Nissan..who are in cahoots with the dealer. I'm used to their broken record.

Kenchan helped us all on this mess.

I got conned on this and and another far more serious matter of material contract falsity known by dealer and Nissan who stonewall me into a lawsuit.

There's no Magnuson Moss here.

Fritz

Checked my 40th. I have model C. Build date is 0110 2010. Is that referring to November for the build date? Or is it January 10th?

Pull the fuse anyway!

What fuse? Where? Dammit guys y'all got me paranoid!!

You should be paranoid. The fuse location is earlier in the thread. Search this thread for "fuse" and it'll be one of the earliest results.

I know this is probably a dumb question but I have to ask. Should I be worries even though I don't lock my steering wheel? I barely have 25k miles should I take it to the dealer and ask if they can replace it? Any clue if there was a recall for these? Should I pull the wire even though the car still has warranty?

It's an automatic lock. If your steering wheel is not locking when you turn the car off then you either: don't have an ESCL, or yours has already been disabled, or you got lucky and yours failed in the fully unlocked position.

There is a TSB (similar to a recall but not considered as serious) out for the ESCL on earlier model 370Zs. Call your dealer and/or look through the info at the link in my sig to see if you are covered under the TSB. I don't know how warranty affects TSBs.

I recommend that you disable the ESCL, even if you have a Rev D. I pulled the fuse but there are other methods (see link in sig for links to DIYs).

Alright guys so I gave a call to the nissan dealership that is 30 mins away from my house, brought up the recall, they asked for my VIN, told me my car was on recall, they had model D in stock, told me to take the car so they could replace it, they had the car ready in 3 hrs and they even gave me a free maintenance check. Pretty badass guys at the service department. Gonna double check the new steering lock if it's model D, ya never know :tup:

I'm pretty sure there is a recall for this now. I brought mine in for some work and they said they went ahead and replaced the steering lock because it was under a recall (even though I had just had it replaced a few months earlier when it failed - thankfully I got reimbursed for that).

there is a recall on the steering locks, but it appears it does not cover all the model years that came with the steering locks yet.

best that you guys either cut the brown wire or pull the fuse (while the car is in the ON position) while your locks are still working. otherwise you can risk getting stranded.

dont be scared, it's an easy fix.

******** THIS IS FROM National Highway Traffic Safety Administration *********


"Your Complaint Information has been successfully submitted.
Your Confirmation Number (ODI Number) is: 1067XXXX.

Your Complaint will be available within 72 hours at
Vehicle Owners | Safercar -- National Highway Traffic Safety Administration (NHTSA).




Filed my steering lock issue tonight on the dot.gov


I just contacted Nissan Motor Corp also for reimbursement... will post as I go for others..

******** THIS IS FROM NISSAN MOTOR CORP *********
1/26/2015

Case # 1728xxxx
VIN # JN1AZ44E3xxxxxxxx

Dear Mr. Wagner,

Thank you for contacting Nissan North America regarding the concern with your 2009 350Z. We apologize for any inconvenience this situation may have caused you.

With regard to your concern on the steering, please be advised that we have forwarded your Case to a Regional Specialist for individual handling.
You will be contacted by the end of the next business day. We greatly appreciate your patience in this matter.

Thank you for giving us the opportunity to be of service.

Sincerely,
Nissan
________________________
Laurice
Consumer Affairs Representative
Nissan North America, Inc.

oh there's that canned message lady from nissan consumer affairs.. :ugh2:

loled'at "2009 350Z" :rofl2:

one thing i learned quickly was how much better amazon's canned message team in India is trained vs those at nissan TN... lol

Well just got my Call from Rachel from Nissan in good ole Tennessee
PH 615-725-7592
FAX 615-967-2326

this is how the conversation went: Dear Mr. Wagner this phone call is being recorded for... I said "I hope it is"..
She then explained that I was correct in that this was for a voluntary recall of the steering lock solenoid that failed. I explained that "I'm on the online forums with over 100K members and this thing has blown up
over a few years." I told her "I traded in my Z in soon after the issue and along when another electrical issue popped up,, (A high pitched noise coming from the NAVI.. That's a story all on its own.)
I also explained to her the I was looking into a 2015 Nismo and how this is handle will directly effect the purchase and relationship I have with Nissan // Infiniti.
she stated the their Warranty/ Claims Dept we are looking at your case for reimbursement of $887.37 + $121.10 Tow Bill for the steering lock solenoid.
We have on file your service bill (which I never sent to anyone). She then asked for me to send over the tow bill as it was part of my gripe.

Please fax the bill for the tow fee. to 615-967-2326
I said no prob. - I hang up... she call sback in 2 min and then asks they also will need proof of ownership as the payout is large amount.
I told her no prob as I have the (from 3 years ago) NY REG, the lease trade in, insurance paperwork and all bills.

- I'll keep you posted - and Many thanks to all who are part of this post and help the Z community

- This is going way to smooth and quick....

dang wat is this toe fee?

sounds like nissan with their toe up my arse from the denied reimbursement on my steering lock. :mad: im still $500 under. :ugh:

GL with your reimbursement :tup:

lol I was reading your response under my email and was WTF toe what dummy typed that...
then I realized my mistake.... nice kenchan - Later Buddy

It's funny about the reimbursement.. I have my doubts and assume this will not be paid..
I figure hey, its found money at this point (3 years later)...

:rofl2:

FRIDAY 1/30/2015
well just got my call from Rachel from Nissan Motor Corp who said my check is in the mail in the amount of $1008.48 for the complete reimbursement as requested. I should received it in 2-4 weeks.

I'll post a pic once that check is in my hands..
THANKS God - that's saved some lawyer fees..

Gratz! :tup:

Now we all know Nissan is a racist! :mad:

Paid In Full and included the tow bill
 

PAID IN FULL
Well here it is - That check was cut the day I got off the phone..

http://i59.tinypic.com/2w5un1i.jpg

GREAT INFO / THANKS:tiphat:

np, hope you do the fuse pull or brown wire cut before urs fail unless you have a spare one.

the funny is that my steering lock still works fine. lol

Has anyone had any luck getting the RevC part replaced by Nissan. I had this issue occur and it left me stranded, tried fixes, nothing worked, towed to Nissan. I figured since I was a RevC owner I would be fine, I was wrong. If anyone had any success getting anything from Nissan with a RevC part I would greatly appreciate any info.

Your VIN is not on the recall?

If not, your best bet is to bang on the module to try and get it to unlock and then you can disable it (search for info on this forum). If it is completely toast and not just stuck, then you get to pay for it out of pocket :ugh:

Yeah she's a 2010 that has the RevC part which is not covered under the recall. Which is absurd. I checked a while ago when I saw this and said no big deal it's not for my part number so I'm fine. It's currently parked at Nissan, immobile, so I guess I can go back and try again.

I am infuriated because since I've owned the car I have had to
Replace the differential bushings (aftermarket cause Nissan's are junk)
-replace the clutch slave cylinder (aftermarket, no help from Nissan even though the clutch is DEFINITELY part of the Power train warranty)
And now this.

If the dealer has done all that work for you and made you pay or if you spend a lot or money/get lots of service done at a specific dealer, ask them to cover the steering lock under "good will" coverage :twocents:

I tried that as well. The dealership will do nothing on good faith. I did not buy the Z from the dealership but my father purchased a 2005 frontier brand new from them and has had a relationship with this dealer since his mother had a relationship with the dealer near Oakland when he was growing up. The bushings, I had replaced by the dealership that sold me the car for no charge. The slave cylinder was done at Nissan, and the regular service is done there as well. Dealership told me "Their hands are tied". 1400$ or car that doesn't move.

Yesterday when I went to get some stuff out of the car, I found they had parked it with the bumper firmly touching the curb, with a solid scratch on the bottom of the bumper that was simply sitting on the concrete when I walked up to it.

I'll be heading back there tomorrow to see if I can get the steering lock to fully disengage because I was able to turn wheel and move car to get it on the flatbed so it's close to unlocked at least.

I'm so frustrated that I have a car that I love driving and enjoy in every way but that it has these silly problems and Nissan seems to not give a darn about one of the "halo" products of the company. (I know the GTR is the halo car but come on it's sorta close). You'd think the dealership would show a little respect and ya know? not smash it into a curb

If you get a bunch of service done at the dealer, you could appeal to Nissan Corporate for "good will" service. They can force the dealer's hand.

And just so there's no confusion here, the dealer doesn't care about you or your car. All they care about is $$$. This is why I am reluctant to ever let a dealer touch my car.

OK, folks... mine just failed. TSB does not cover me. Service guy at local dealer insists if I change it myself I have to re-teach my key FOBs, for which he will charge me $130. This doesn't seem to match with info on this site. Can someone confirm/deny having to re-teach the keys to the new steering lock? Thanks!

which year is it? mine is an 09, did not need any re-programming.

2010. Good to know...Also, there is a DIY for taping down the part that gets seized, but I am not sure if that works on a unit which has already failed. Can anyone verify? Thanks again.

yah, it seems the locks are most vulnerable to seize when your battery gets weaker. so i recommend you charge your battery first (just plug it to a battery charger), then while you attempt to start the car as usual, tap at the steering lock repeatedly.

if you're lucky it should unseize. that's when you want to cut the brown wire or pull the steering lock fuse. then shut off the car. then u can forget that the steering lock feature even existed.