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-   Brakes & Suspension (http://www.the370z.com/brakes-suspension/)
-   -   Leaking Brand New Koni Yellow (http://www.the370z.com/brakes-suspension/54510-leaking-brand-new-koni-yellow.html)

vjarnot 05-10-2012 02:15 PM

Quote:

Originally Posted by fuct (Post 1714158)
they say they are made for lowered springs...

Then they are full of it - the dampers would be valved for a range of spring rates, not a 'lowered' vs 'unlowered'.

harman.khinda 05-10-2012 03:01 PM

so is koni gonna replace it?

Waiz 05-10-2012 03:50 PM

Koni should replace, contact them ASAP OP

ResIpsa 05-10-2012 04:23 PM

I contacted Tire Rack and they replied:

Thank you for your email. We normally facilitate all of our manufacturers warranties, however, Koni has asked that customers contact them directly for warranty issues. They can be contacted at 859-586-4100. They are a very nice company to work with but I am unsure what their turnaround times are. I have attached a copy of your invoice to help answer any questions of theirs. Please let us know if we can be of any more assistance.

Here is what Koni’s website states:

HOW TO OBTAIN KONI WARRANTY
(You Must Have Authorization Prior To Returning Products) Koni Warranty covers factory defects to the original retail
purchaser of the dampers purchased after May 1, 1980 and suspension kits purchased after 1995. It does not cover worn
bushings, shocks installed on a modified chassis or springs sold with kits. Warranty is not transferable. All replacements
are new dampers from stock unless notified as such. Forward below documents to receive a Return Goods Authorization
(RGA) number:
Copy of proof of purchase (dated after May, 1980)
Current vehicle registration.
Completed copy of warranty request form at https://www.koni.us/secured/warrantyrequest.cfm
At your discretion you can either send your units in for evaluation and have them replaced or request replacements in advance
at half of listed “Retail Price” (as found on KONI North America - Home Page). If replacements are made in advance KONI will
charge your credit card prior to shipment and refund the purchase price after the units have been accepted as a warranty.
If the units are not accepted as a warranty the returned product will be returned to you and the charges will remain on your
credit card.
Please fill out form and fax your documents to:
Warranty Fax: (859) 334-3340 Please include warranty request form.
Please call Warranty/Customer Service Representative if you have any other questions or concerns.
The telephone number is (859) 586-4100 Option #6


I have not had the time to contact Koni. I plan on doing the replacement request in advance so I do not have to go through the trouble of taking out the shock twice. I will let you know what happens. However, it may take a couple of weeks.

ResIpsa 05-10-2012 04:27 PM

FYI the retail price of a single Koni Yellow is $388. That means the advance shock request will cost $194 that will be refunded if Koni determines the shock was covered under warranty.

Jason23 05-10-2012 06:22 PM

I had the same problem with my new koni yellow. They leak from the top of the adjuster a simple solution is to contact koni. Koni should replace it free of charge (without pre-payment) Took them less than a week to get mine replace. Only hassle is getting it reinstalled.

edconline 05-13-2012 10:46 PM

I just took a look at my Koni Yellows looks like neither of the washers were flush, but I've driven on them for a couple weeks and don't see any leaks... Is the leaking oil quite noticeable? And I'm assuming this issue only affects the fronts?

ResIpsa 05-14-2012 06:12 AM

Quote:

Originally Posted by edconline (Post 1718962)
I just took a look at my Koni Yellows looks like neither of the washers were flush, but I've driven on them for a couple weeks and don't see any leaks... Is the leaking oil quite noticeable? And I'm assuming this issue only affects the fronts?

Yes, the oil is quite noticable and green in color.

edconline 05-14-2012 12:32 PM

Ok thanks for the info, ill have to keep an eye on it and hope for the best I guess. And is this just the front shocks people are having issue with then?

vividracing 05-14-2012 01:10 PM

Quote:

Originally Posted by vjarnot (Post 1714278)
Then they are full of it - the dampers would be valved for a range of spring rates, not a 'lowered' vs 'unlowered'.

Not when talking about shock stroke. A lowering spring needs a different stroke than a standard spring.

vjarnot 05-14-2012 01:55 PM

Quote:

Originally Posted by vividracing (Post 1719735)
Not when talking about shock stroke. A lowering spring needs a different stroke than a standard spring.

OK, but I don't think that has anything to do with valving.

ResIpsa 05-15-2012 11:59 AM

I just got off the phone with Koni. They are going to send me a replacement without requiring me to provide a credit card number.

I will let you know when it arrives.

GaleForce 05-15-2012 07:07 PM

Thanks for the update.

ResIpsa 05-18-2012 07:14 AM

Replacement shock is on the way! I received shipping confirmation from Koni today.

kenchan 05-18-2012 01:55 PM

cool! :tup: good to hear


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